Purchased program

I purchased the round one of the booty strength program. While I can see this went though on my bank account, I am being denied access on the site. It has been about a week now and initially, the site allowed me to complete two days of said program, it is no longer allowing me to continue. I would like to continue my workouts but wouldnt like to pay for it again considering I wasnt allowed to complete the four week regimen. Help?